Operations Management for Sustainable Organizational Performance

Description

This intensive training program offers a thorough and analytical understanding of Systems and Operations Management, emphasizing its strategic role in achieving a competitive advantage. The course explores operations as a transformation process across various organizational types, linking operational strategy directly to corporate strategy and overall organizational performance. 

Participants will delve into operational strategies within a global context, covering topics such as product and service design, quality management systems, human resource strategies in operations, supply chain management, inventory models, process strategy, capacity planning, location strategy, and operational project management. 

The program places a strong emphasis on quantitative decision-making tools, statistical methods, operational models, and structured problem-solving techniques. 

Participants will learn to identify bottlenecks, operational gaps, inefficiencies, and risks within systems, and to recommend sound, methodologically backed, and statistically validated solutions.

Why Choose This Course:

• Enhance your ability to connect operations management strategies with corporate strategy and overall organizational performance.
• Gain practical skills in operational models and decision-making tools utilized in both production and service systems.
• Utilize statistical and analytical tools for job design, process evaluation, inventory management, and project planning.
• Plan and manage operational projects using established project management techniques.
• Develop methodologically sound, data-driven recommendations for decisions related to quality, processes, capacity, and location.

What You Will Learn in This Course:

• Core principles of systems and operations management focus on operations as a transformation process. 
• Quality strategy and the application of structured quality management systems, tools, and international standards.
• Human resource strategies in operations consider job design, ergonomics, and work measurement, supported by statistical analysis. 
• Supply chain management covers logistics, distribution, procurement benchmarking, and decision analysis based on Expected Monetary Value (EMV). 
• Inventory management approaches for independent and dependent demand using quantitative classification and optimization techniques. 
• Process strategy involves capacity planning, Break-Even Point (BEP) analysis, efficiency measurement, and location decisions. 
• Operational project management applies structured planning, scheduling, control, and risk evaluation techniques, supported by analytical problem-solving methods to develop data-driven operational recommendations.

Who Should Attend:

• Operations Managers and Supervisors
• Supply Chain and Logistics Professionals
• Production and Service Sector Managers
• Project Managers, Quality Management Professionals and Business Unit Managers
• Process Improvement Specialists
• Strategy and Planning Professionals.

Certification:

Certificate of Completion from CTC UAE