CTC Privacy & Data Processing Policy

Caucasus Training Center UAE (CTC UAE)
Last updated: 10.11.2025

This Privacy & Data Processing Policy explains how Caucasus Training Center UAE (“CTC UAE”, “we”, “our”, “us”) collects, uses, stores, shares, and protects your personal information when you interact with our website, submit forms, participate in training programs, or communicate with us through any digital channels, including Facebook Lead Ads.

By using our website or submitting your information through any online form, you agree to the collection and processing of your data in accordance with this Policy.

1. Personal Data We Collect

We may collect the following categories of personal information:

Identity information: full name
Contact information: email address, phone number
Education or professional information (if relevant)
Information submitted via forms or registration pages
Technical information: IP address, device type, browser data, cookies

Data may be collected through:

Website forms
Facebook Lead Generation Ads
Email communications
WhatsApp or phone calls
Event or training registration systems

2. How We Use Your Personal Data

We process your personal information for:

Contacting you about your inquiry or registration
Sending program details and enrollment instructions
Providing customer support
Sending marketing updates (with your consent)
Internal records and service improvement
Analytics for website and advertising performance
Legal or compliance purposes

3. Legal Basis for Processing

Your consent
Legitimate interest
Performance of a contract
Legal obligations

4. How We Store and Protect Your Data

We use technical and organizational measures to keep your personal information secure.

Your data may be stored in:

Secure CRM systems
Course management platforms
Email systems
Meta/Facebook lead management tools

Access is restricted to authorized personnel only.

5. Data Sharing and Third Parties

We may share your information with:

Internal team members
Service providers (CRM, email, marketing)
Payment providers (if applicable)
Regulatory authorities if required by law

We do not sell or rent your data.

6. Data Retention

We keep your personal data only as long as necessary for:

Processing your request
Completing enrollment
Providing services
Legal or business obligations

Facebook/LinkedIn lead data may be retained for up to 120 days unless otherwise required.

7. Your Rights

You may have the right to:

Access your data
Request corrections
Request deletion
Withdraw marketing consent
Restrict processing
Object to processing
Request data portability

8. Cookies and Website Tracking

Our website may use cookies and analytics tools.

You may disable cookies, but some features might not work correctly.

9. Facebook and LinkedIn Lead Ads Data

If you submit a lead form on Facebook, Instagram, or LinkedIn, your data is securely transferred to us.

We use this data ONLY for:

Contacting you regarding your inquiry
Sending course info
Enrollment details
Marketing updates (only with consent)

10. International Data Transfers

Your data may be processed outside your country if necessary for service delivery, with required safeguards in place.

11. Updates to This Policy

We may update this Privacy Policy periodically. The latest version will always be available on our website with the updated date shown at the top.

12. Contact Information

If you have questions or wish to exercise your rights, contact us:

Caucasus Training Center UAE (CTC UAE)
Email: info@ctcu.ae
Website: https://ctcu.ae